Shift Lead: Customer Experience & Store Operations

Walgreens; Beech-Mar (OH); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a dedicated team member to open and close the store when management is absent, ensure all systems start correctly, handle cash, and prepare the floor and stock room for business hours. You may also open the back door for deliveries and perform register-related tasks with care.

In this role you will engage customers, resolve questions, and model Walgreens' distinctive service standards, while supporting store operations, inventory, pricing, merchandising, and compliance with

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

• Opens and closes the store in the absence of store management and runs required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Assists with inventory, pricing, displays, merchandising, and back-door deliveries as needed.

Skills

Leadership experience

Retail experience

English fluency

Education

PTCB certification or Pharmacy license

Job description

Walgreens is seeking a dedicated team member to open and close the store when management is absent, ensure all systems start correctly, handle cash, and prepare the floor and stock room for business hours. You may also open the back door for deliveries and perform register-related tasks with care.

In this role you will engage customers, resolve questions, and model Walgreens' distinctive service standards, while supporting store operations, inventory, pricing, merchandising, and compliance with