Shift Lead: Customer Experience & Store Operations

Walgreens; Clinton (CT); On-site; USD 25,000 - 33,000; Full time

Job summary

Walgreens is seeking team members to open/close the store in the absence of management, handle cash and pricing tasks, and ensure floor and stock room readiness. You will also assist with vendor deliveries and maintain a high standard of customer service.

The role emphasizes accurate transactions, inventory control, and teamwork to deliver a delightful customer experience in a fast-paced retail setting.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.

Skills

Leadership experience

Cash handling

Customer service

Inventory control

Pricing accuracy

Store operations

Communication

Tools

POS system

Cash register

Job description

Walgreens is seeking team members to open/close the store in the absence of management, handle cash and pricing tasks, and ensure floor and stock room readiness. You will also assist with vendor deliveries and maintain a high standard of customer service.

The role emphasizes accurate transactions, inventory control, and teamwork to deliver a delightful customer experience in a fast-paced retail setting.