Shift Lead: Customer Experience & Store Operations

Walgreens; Roselle (IL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Roselle, IL is seeking an engaged team member to support daily store operations. You will open and close the store in the absence of management, ensure all systems are up, handle cash and register duties, and prepare the floor and stock room for the business day.

You will engage customers, resolve issues, and model service best practices to deliver a distinctive Walgreens experience. You may assist with inventory, displays, pricing, and basic store maintenance as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start‑ups and cash handling.
• Handles returns, refunds, cash drops, and cash register duties with accuracy.
• Delivers a distinctive and delightful customer experience.
• Models customer service best practices and assists in training team members.
• Maintains store inventory accuracy and basic pricing/signage tasks.

Skills

Leadership experience

Customer service

Fluent English

Job description

Walgreens in Roselle, IL is seeking an engaged team member to support daily store operations. You will open and close the store in the absence of management, ensure all systems are up, handle cash and register duties, and prepare the floor and stock room for the business day.

You will engage customers, resolve issues, and model service best practices to deliver a distinctive Walgreens experience. You may assist with inventory, displays, pricing, and basic store maintenance as needed.