Shift Lead: Customer Experience & Store Operations

Walgreens; Kennewick (WA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a dependable team member to support daily store operations and customer service. You will assist with opening/closing duties, cash handling, and ensuring ready-to-sell floors and stock rooms.

You will engage customers, resolve questions, and contribute to a positive shopping experience. As part of the team, you will model best practices in customer service, support merchandising, and help maintain store standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring floor readiness.
• Handles product returns, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive customer experience.

Skills

Leadership experience

English fluency

Job description

Walgreens is seeking a dependable team member to support daily store operations and customer service. You will assist with opening/closing duties, cash handling, and ensuring ready-to-sell floors and stock rooms.

You will engage customers, resolve questions, and contribute to a positive shopping experience. As part of the team, you will model best practices in customer service, support merchandising, and help maintain store standards.