Shift Lead: Customer Experience & Store Operations

Walgreens; Westmont (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a Store Team Member in Illinois to open and close the store, manage cash, and ensure the floor and stockroom are ready for business. The role emphasizes delivering a distinctive customer experience and aiding in storefront operations, merchandising, and back‑door activity as needed.

You will engage customers, resolve issues, and support inventory accuracy while collaborating with management and other team members to maintain compliant, clean store conditions.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store, including required cash handling and start‑ups for daily operations.
• Complete product returns, refunds, and cash drops; provide change to registers as needed.
• Engage customers to deliver a distinctive Walgreens experience.
• Assist with vendor deliveries through backdoor and warehouse coordination.
• Register sales accurately; note scanning errors, price checks, and Voids.
• Maintain inventory accuracy across departments and stockroom locations.
• Support price changes, signage, and regulatory/compliance displays.

Skills

Leadership experience

Retail experience

English proficiency

PTCB/or pharmacy license prerequisites

Tools

Store systems

Job description

Walgreens is seeking a Store Team Member in Illinois to open and close the store, manage cash, and ensure the floor and stockroom are ready for business. The role emphasizes delivering a distinctive customer experience and aiding in storefront operations, merchandising, and back‑door activity as needed.

You will engage customers, resolve issues, and support inventory accuracy while collaborating with management and other team members to maintain compliant, clean store conditions.