Shift Lead — Customer Experience & Store Operations

Walgreens; Geneva Township (IL); Sur place; USD 24 000 - 31 000; Plein temps

Résumé du poste

Walgreens in Illinois seeks a team member to help open and close the store when management is unavailable, handling start-ups, cash handling, and deliveries. You will assist customers, process refunds, and ensure pricing accuracy and stockroom readiness.

You will also support vendor deliveries, engage customers, and uphold Walgreens service traits to deliver a distinctive customer experience across shifts.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilités

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Maintains accurate inventory counts and supports pricing and signage in-store.
• Assists with vendor deliveries, backdoor access, and stockroom organization.
• Provides basic bookkeeping tasks such as cash reports and ledger considerations as needed.

Connaissances

Leadership experience

Customer service

Store systems knowledge

English proficiency

Description du poste

Walgreens in Illinois seeks a team member to help open and close the store when management is unavailable, handling start-ups, cash handling, and deliveries. You will assist customers, process refunds, and ensure pricing accuracy and stockroom readiness.

You will also support vendor deliveries, engage customers, and uphold Walgreens service traits to deliver a distinctive customer experience across shifts.