Shift Lead: Customer Experience & Store Operations

Walgreens; Pleasant Grove (UT); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is hiring for a role that opens and closes the store in the absence of store management, handling required system start-ups, cash handling, and ensuring floor and stock room readiness for the business day. The role also involves engaging customers, resolving issues, and delivering an outstanding customer experience.

Responsibilities include cashier duties, inventory and displays, pricing accuracy, and basic store maintenance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change at cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets and assists with products and services, and resolves issues to ensure a positive experience.

Skills

Leadership

Supervisory

Retail key holder

Tools

POS system

Job description

Walgreens is hiring for a role that opens and closes the store in the absence of store management, handling required system start-ups, cash handling, and ensuring floor and stock room readiness for the business day. The role also involves engaging customers, resolving issues, and delivering an outstanding customer experience.

Responsibilities include cashier duties, inventory and displays, pricing accuracy, and basic store maintenance.