Shift Lead: Customer Experience & Store Operations

Walgreens; Northlake (IL); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens operates as a retail pharmacy leader seeking a dependable team member to open/close the store in the absence of management, handle cash, assist customers, and maintain store readiness. You may also support pharmacy out window and merchandising tasks while upholding safety, compliance, and excellent service standards.

Strong leadership, in-store operations, and English communication skills are required; prior experience as a store key holder or supervisor is preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management and handles required cash tasks.
• Registers sales, handles returns, refunds, and cash drops to the safe.
• Models and delivers a distinctive Walgreens customer experience.
• Assists with vendor deliveries, pricing, and merchandising tasks.
• Maintains store cleanliness and inventory accuracy.

Skills

Leadership

Customer service

English fluency

Education

PTCB certification or pharmacy license

Tools

POS system

Inventory management

Job description

Walgreens operates as a retail pharmacy leader seeking a dependable team member to open/close the store in the absence of management, handle cash, assist customers, and maintain store readiness. You may also support pharmacy out window and merchandising tasks while upholding safety, compliance, and excellent service standards.

Strong leadership, in-store operations, and English communication skills are required; prior experience as a store key holder or supervisor is preferred.