Store Lead: Customer Experience & Operations

Walgreens; Lorton (VA); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens is seeking a Customer Experience/Operations team member to open/close the store in the absence of management, assist with cash handling, and ensure the floor and stock room are ready for the business day. You will engage customers, process returns, refunds, and help maintain pricing and displays.

This role emphasizes service, accuracy, and teamwork. The ideal candidate has at least one year of supervisory or retail key holder experience, is fluent in English, and demonstrates strong

Qualifications

• 1 year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Handles product returns, refunds, cash drops, and change for registers.
• Models and delivers a distinctive customer experience.
• Engages customers, resolves issues, and supports store operations.

Skills

Leadership experience

Retail key holder

Customer service

Job description

Walgreens is seeking a Customer Experience/Operations team member to open/close the store in the absence of management, assist with cash handling, and ensure the floor and stock room are ready for the business day. You will engage customers, process returns, refunds, and help maintain pricing and displays.

This role emphasizes service, accuracy, and teamwork. The ideal candidate has at least one year of supervisory or retail key holder experience, is fluent in English, and demonstrates strong