Shift Lead: Retail Operations & Customer Experience

Walgreens; West Columbia (SC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking team members to support store operations, opening and closing in the absence of store management, managing cash, returns, and daily tasks. You will engage customers, assist with products and services, and help maintain accurate inventory and pricing.

The role emphasizes delivering a distinctive Walgreens customer experience and supporting pharmacy-related policies as needed. Ideal candidates have at least one year of leadership or key holder experience, strong English

Qualifications

• One year of leadership or key holder experience.
• Fluent reading, writing and speaking English.
• Must be able to operate store systems.

Responsibilities

• Opens and closes the store in the absence of management, including systems startup and cash handling.
• Handles product returns, refunds, cash drops, and change at registers.
• Delivers a distinctive, customer-focused shopping experience.
• Engages customers and assists with products and services, resolving issues.
• Maintains inventory accuracy and supports pricing and display updates.

Skills

Leadership experience

English proficiency

Inventory control

Education

PTCB certification / Pharmacy license

Tools

Store systems knowledge

Job description

Walgreens is seeking team members to support store operations, opening and closing in the absence of store management, managing cash, returns, and daily tasks. You will engage customers, assist with products and services, and help maintain accurate inventory and pricing.

The role emphasizes delivering a distinctive Walgreens customer experience and supporting pharmacy-related policies as needed. Ideal candidates have at least one year of leadership or key holder experience, strong English