Shift Lead: Customer Experience & Store Operations

Walgreens; New Castle (DE); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a capable team member in Delaware to help open and close the store in the absence of management, manage cash tasks, and ensure shelves and back stock are ready for business. You will greet customers, answer questions, and provide proactive help to ensure a positive Walgreens experience.

The role emphasizes accuracy in transactions, inventory awareness, and collaborative teamwork to maintain store standards and customer satisfaction.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring ready for business day.
• Completes product returns, order voids, customer refunds, and cash drops to the safe; provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and assists with products and services to ensure a positive experience.

Skills

Leadership experience

Retail key holder

Fluent English

Job description

Walgreens is seeking a capable team member in Delaware to help open and close the store in the absence of management, manage cash tasks, and ensure shelves and back stock are ready for business. You will greet customers, answer questions, and provide proactive help to ensure a positive Walgreens experience.

The role emphasizes accuracy in transactions, inventory awareness, and collaborative teamwork to maintain store standards and customer satisfaction.