Shift Lead - Customer Experience & Store Operations

Walgreens; Miami (OK); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Benefits eligibility

Job summary

Walgreens is seeking a team member to open and close the store in the absence of management, manage cash and carries, and ensure a positive customer experience. You will assist with shelf presentation, pricing changes, and basic bookkeeping while maintaining store cleanliness and safety.

The role emphasizes strong customer service, reliability, and teamwork in a fast-paced retail environment, with opportunities for growth and benefits.

Qualifications

• At least 1 year in leadership, supervisory, or retail key holder work.
• Fluent reading, writing and speaking English.
• Able to handle cash, pricing, and store operations.
• Knowledge of inventory control preferred.
• Criminal history considered in hiring decisions.

Responsibilities

• Opens and closes the store in the absence of management, handles cash start-ups and door access for deliveries.
• Completes returns, refunds, cash drops, and provides change at registers.
• Engages customers to deliver a distinctive Walgreens experience.
• Balances cash registers, reviews pricing and voids, and manages basic billing tasks.
• Maintains store cleanliness, signage, stock rotation and displays.

Skills

Leadership

Key holder

English fluency

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a team member to open and close the store in the absence of management, manage cash and carries, and ensure a positive customer experience. You will assist with shelf presentation, pricing changes, and basic bookkeeping while maintaining store cleanliness and safety.

The role emphasizes strong customer service, reliability, and teamwork in a fast-paced retail environment, with opportunities for growth and benefits.