Shift Lead: Customer Experience & Store Operations

Walgreens; Morovis (PR); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a qualified retail professional to open and close the store when management is absent, handle cash and pricing tasks, and ensure a positive customer experience. You will engage customers, assist with products, and model service excellence with every interaction.

The role emphasizes accuracy in inventory, price changes, backroom coordination, and collaboration with the management team to maintain store standards and regulatory compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store, handles cash and ensures floor/stock room are ready for business.
• Engages customers to provide assistance with products and services and resolves issues.
• Maintains accurate inventory, pricing, and signage, including local regulatory requirements.

Skills

Customer service

Leadership

Cash handling

Inventory management

Communication

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a qualified retail professional to open and close the store when management is absent, handle cash and pricing tasks, and ensure a positive customer experience. You will engage customers, assist with products, and model service excellence with every interaction.

The role emphasizes accuracy in inventory, price changes, backroom coordination, and collaboration with the management team to maintain store standards and regulatory compliance.