Shift Lead: Customer Experience & Store Operations

Walgreens; Lake Placid (FL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a team member to support store operations and customer service. You will assist with opening and closing the store, handle cash and refunds, and help ensure accurate pricing and inventory.

The role emphasizes delivering a distinctive, welcoming customer experience and maintaining store standards in daily operations. Responsibilities include assisting with vendor deliveries, overseeing basic register accuracy, and supporting management with displays and merchandising while

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and assists with products and services; resolves issues to ensure a positive experience.
• Maintains inventory counts, pricing displays, and orderly store conditions to support pricing and compliance.

Skills

Leadership experience

Retail key holder

English fluency

Job description

Walgreens is seeking a team member to support store operations and customer service. You will assist with opening and closing the store, handle cash and refunds, and help ensure accurate pricing and inventory.

The role emphasizes delivering a distinctive, welcoming customer experience and maintaining store standards in daily operations. Responsibilities include assisting with vendor deliveries, overseeing basic register accuracy, and supporting management with displays and merchandising while