Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Kettering (OH); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Ohio seeks a Store Associate to open and close the store when management is absent, complete cash handling, and ensure the floor and stock room are ready for the business day.

The role includes handling deliveries through the back door and processing refunds and price changes. You will greet customers, resolve issues, and deliver a distinctive, delightful customer experience while supporting inventory accuracy, pricing, displays, and the smooth operation of store systems and

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness of floor and stock room.
• Handle returns, refunds, cash drops, and price verifications.
• Deliver a distinctive and delightful customer experience.
• Assist with inventory accuracy, pricing, and displays; maintain store systems and equipment.

Skills

Leadership experience

English fluency

Customer service

Education

PTCB certification or pharmacy license

Tools

Store systems & equipment

Job description

Walgreens Co. in Ohio seeks a Store Associate to open and close the store when management is absent, complete cash handling, and ensure the floor and stock room are ready for the business day.

The role includes handling deliveries through the back door and processing refunds and price changes. You will greet customers, resolve issues, and deliver a distinctive, delightful customer experience while supporting inventory accuracy, pricing, displays, and the smooth operation of store systems and