Shift Lead: Customer Experience & Store Operations

Walgreens; Virginia Beach (VA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a store associate who can open and close the store when management is not available, handle cash and back-room tasks, and ensure the floor and stock room are ready for business. You will greet customers, assist with products and services, and resolve issues to deliver a memorable shopping experience.

Responsibilities include cash handling, returns processing, and helping maintain accurate inventory, displays, and pricing while upholding Walgreens service standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and start-ups.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services, resolving issues to ensure a positive experience.
• Maintains accurate inventory counts and assists with displays, pricing, and stock rotation.

Skills

Leadership experience

English proficiency

Job description

Walgreens is seeking a store associate who can open and close the store when management is not available, handle cash and back-room tasks, and ensure the floor and stock room are ready for business. You will greet customers, assist with products and services, and resolve issues to deliver a memorable shopping experience.

Responsibilities include cash handling, returns processing, and helping maintain accurate inventory, displays, and pricing while upholding Walgreens service standards.