Store Lead: Customer Experience & Operations

Walgreens; Olde West Chester (OH); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Ohio is seeking a store associate with leadership responsibilities to open and close the store when management is absent, manage cash handling, and ensure the floor and stock room are ready for business. The role includes opening the back door for deliveries and handling refunds and price changes with accuracy.

The position emphasizes delivering a distinctive customer experience, assisting with inventory, merchandising, and daily store operations while adhering to policies and local

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness for the business day.
• Complete returns, voids, refunds, and cash drops; provide change to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Maintain accurate inventory, pricing, signage, and basic department upkeep.
• Assist with feeding vendor orders, backroom processes, and store maintenance as needed.

Skills

Leadership

Customer service

Communication

Tools

Cash register

Store systems

Job description

Walgreens in Ohio is seeking a store associate with leadership responsibilities to open and close the store when management is absent, manage cash handling, and ensure the floor and stock room are ready for business. The role includes opening the back door for deliveries and handling refunds and price changes with accuracy.

The position emphasizes delivering a distinctive customer experience, assisting with inventory, merchandising, and daily store operations while adhering to policies and local