Shift Lead - Customer Experience & Store Operations

Walgreens; Kettering (OH); Vor Ort; USD 25.000 - 32.000; Vollzeit

Zusammenfassung

Walgreens is seeking team members in Ohio to help open and close the store when management is unavailable, managing cash operations, and ensuring the floor and back area are prepared for the day. The role emphasizes friendly customer interactions and efficient service.

Responsibilities include handling returns, refunds, and price checks while maintaining accurate records and assisting with stock, displays, and basic pricing tasks to support compliant store operations.

Qualifikationen

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Aufgaben

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Engages customers and patients by greeting them and offering assistance with products and services to ensure a positive customer experience.

Kenntnisse

Leadership

Customer service

Cash handling

Ausbildung

High school diploma or equivalent

Tools

Cash register

Store systems

Jobbeschreibung

Walgreens is seeking team members in Ohio to help open and close the store when management is unavailable, managing cash operations, and ensuring the floor and back area are prepared for the day. The role emphasizes friendly customer interactions and efficient service.

Responsibilities include handling returns, refunds, and price checks while maintaining accurate records and assisting with stock, displays, and basic pricing tasks to support compliant store operations.