Shift Lead: Customer Experience & Store Operations

Walgreens; Garland (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a Store Associate in Texas to help open and close the store when management is not present, ensuring cash handling and system readiness. You will handle returns, refunds, cash drops, and assist customers with products and services to create a positive experience.

The role emphasizes frontline customer service, operating cash registers, and supporting inventory and displays while maintaining store policy and safety protocols.

Qualifications

• 1 year of leadership or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Handle returns, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience.
• Assist with inventory, displays, and price changes to support pricing accuracy.

Skills

Leadership

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a Store Associate in Texas to help open and close the store when management is not present, ensuring cash handling and system readiness. You will handle returns, refunds, cash drops, and assist customers with products and services to create a positive experience.

The role emphasizes frontline customer service, operating cash registers, and supporting inventory and displays while maintaining store policy and safety protocols.