Shift Lead: Customer Experience & Store Operations

Walgreens; Lakeway (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Lakeway, TX is hiring for a Store Associate to support opening and closing duties when management is not on site, handle cash and refunds, and ensure the floor and stock room are ready for business.

The role focuses on delivering a distinctive customer experience, assisting with vendor deliveries, and maintaining accurate inventory while following company policies and local regulations. Fluency in English is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring floor/stock room are ready.
• Process product returns, order voids, refunds, cash drops, and provide change.
• Models and delivers a distinctive and delightful customer experience.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Manage store keys to open/close; assist with vendor deliveries and backdoor operations when needed.
• Register all sales on cash registers with attention to scanning errors and price verifications.

Skills

Leadership experience

English fluency

Job description

Walgreens in Lakeway, TX is hiring for a Store Associate to support opening and closing duties when management is not on site, handle cash and refunds, and ensure the floor and stock room are ready for business.

The role focuses on delivering a distinctive customer experience, assisting with vendor deliveries, and maintaining accurate inventory while following company policies and local regulations. Fluency in English is required.