Shift Lead — Customer Experience & Store Operations

Walgreens; Anthem (AZ); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a Store Associate to manage opening/closing duties when management is not present, handle cash and register tasks, and ensure the store is ready for business. You will assist with inventory, pricing, and displays while providing exceptional customer service.

The role emphasizes cashier responsibilities, returns, refunds, and supporting back-door deliveries, with a focus on maintaining accuracy and a safe, welcoming store environment.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• PTCB certification or state pharmacy license as required by state.

Responsibilities

• Open/close store in absence of management and ensure systems, cash handling, and floor readiness.
• Handle returns, refunds, cash drops, and provide change at registers.
• Engage customers and deliver a distinctive Walgreens experience.
• Assist with inventory, pricing changes, and display setup; supervise back door deliveries.

Skills

Leadership

Retail experience

Customer service

Cash handling

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a Store Associate to manage opening/closing duties when management is not present, handle cash and register tasks, and ensure the store is ready for business. You will assist with inventory, pricing, and displays while providing exceptional customer service.

The role emphasizes cashier responsibilities, returns, refunds, and supporting back-door deliveries, with a focus on maintaining accuracy and a safe, welcoming store environment.