Store Operations Lead - Customer Experience

Walgreens; Kingsport (TN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a store team member to open and close the store when management is absent, handle cash processes, and assist with stock and displays. You will engage customers, resolve issues, and uphold Walgreens service standards on a daily basis.

Ideal candidates bring at least one year in a leadership or key holder role, are fluent in English, and may need PTCB certification or a pharmacy license where required by state law.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle cash.
• Assist with cash handling, refunds, and price verifications.
• Ensure a distinctive and delightful customer experience.

Skills

Leadership

Customer service

Communication

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a store team member to open and close the store when management is absent, handle cash processes, and assist with stock and displays. You will engage customers, resolve issues, and uphold Walgreens service standards on a daily basis.

Ideal candidates bring at least one year in a leadership or key holder role, are fluent in English, and may need PTCB certification or a pharmacy license where required by state law.