Shift Lead: Customer Experience & Store Operations Pro

Walgreens

Prattville (AL)

On-site

USD 23,000 - 28,000

Full time

10 days ago

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Job summary

Walgreens is seeking a candidate to manage store opening/closing in the absence of management, handle cash and back-office tasks, and provide exceptional customer service. The role includes assisting with inventories, pricing, displays, and merchandising while ensuring compliance with store policies.

Ideal applicants have at least one year of leadership experience, fluent English, and PTCB certification or pharmacy license as required by state.

Qualifications

One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English.

Responsibilities

Opens and closes the store in the absence of store management, including cash handling and ensuring the floor and stock room are ready for the business day.
Completes product returns, order voids, customer refunds, and provides change at the registers.
Models and delivers a distinctive customer experience.
Engages customers and patients by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
Maintains store systems and equipment knowledge; assists with vendor deliveries and pricing/signage as required.
Maintains accurate inventory counts and stockroom organization; participates in displays and merchandising as needed.