Shift Lead: Customer-Centric Store Operations

Walgreens Co.; Town of Monroe (WI); Sur place; USD 24 000 - 31 000; Plein temps

Résumé du poste

Walgreens Co. is hiring for a role that supports opening and closing the store when management is absent, handling cash and sales, and delivering a high-quality customer experience.

You will engage customers, resolve issues, and help with inventory, pricing, and displays while ensuring store standards and smooth operations. The position emphasizes leadership, teamwork, and reliability, with responsibilities spanning communications between management and staff and adherence to policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilités

• Open and close the store in the absence of store management, including systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change to registers.
• Model and deliver a distinctive and delightful customer experience.
• Greet customers and assist with products and services; resolve issues to ensure a positive experience.
• Assist with inventory counts, pricing changes, and displays; support backroom operations.

Connaissances

Customer service

Leadership

Cash handling

Inventory control

Store operations

Communication

English fluency

Team coaching

Outils

POS systems

Description du poste

Walgreens Co. is hiring for a role that supports opening and closing the store when management is absent, handling cash and sales, and delivering a high-quality customer experience.

You will engage customers, resolve issues, and help with inventory, pricing, and displays while ensuring store standards and smooth operations. The position emphasizes leadership, teamwork, and reliability, with responsibilities spanning communications between management and staff and adherence to policies.