Shift Lead: Customer Experience & Store Operations

Walgreens; Treasure Island (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a front-line leader to open/close the store in management's absence, handle cash, and ensure stock readiness. You will engage customers, support store operations, and assist with vendor deliveries while maintaining accurate sales records and pricing compliance.

The role emphasizes delivering a distinctive Walgreens service experience, supervising team members, and upholding policies on regulated products, inventory, and store appearance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider applicants with arrest and conviction records.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness of the floor and stock room.
• Process product returns, refunds, cash drops, and provide change at registers.
• Create a distinctive customer experience and greet customers.
• Assist with vendor orders and backdoor deliveries; manage stock and displays.
• Record sales accurately on registers and handle pricing changes and voids as needed.
• Ensure compliance with state/local laws on regulated products; support inventory accuracy.

Skills

Leadership

Customer service

English fluency

Team supervision

Tools

Store systems

Job description

Walgreens is seeking a front-line leader to open/close the store in management's absence, handle cash, and ensure stock readiness. You will engage customers, support store operations, and assist with vendor deliveries while maintaining accurate sales records and pricing compliance.

The role emphasizes delivering a distinctive Walgreens service experience, supervising team members, and upholding policies on regulated products, inventory, and store appearance.