Shift Lead: 5-Star Service, Team Growth, DailyPay

Taco Bell; Mission (KS); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Live Mas Scholarship Program

Employee Referral Program

Education Benefits

DailyPay

Job summary

Diversified Restaurant Group (DRG) is seeking a Shift Manager to oversee restaurant operations during shifts, lead a team, and ensure top-tier customer service. The role requires motivating staff, coaching on performance, and upholding company standards.

The individual will act as MIC, manage daily operations, and support profitability goals while communicating issues and feedback to upper leadership. DRG offers several benefits and growth opportunities across Taco Bell locations.

Qualifications

• Must provide 5-star customer service and lead a team across all shifts.
• Proven leadership and coaching abilities to develop future leaders.
• Able to serve as MIC and ensure policy adherence.
• Strong communication with upper management and staff.

Responsibilities

• Customer Service: Provide 5-star service to all customers and ensure customer satisfaction is a top priority.
• Team Leadership: Lead, coach, and motivate team members to succeed. Verify assigned duties are completed timely and that team members maintain a professional appearance.
• Team Development: Play an active role in training and developing individuals interested in leadership roles, including providing constructive feedback.
• Operations Leadership: Serve as the MIC and ensure consistent adherence to company policies and standards.
• Profit & Loss Management: Assist upper leadership with achieving the restaurant's financial goals.
• Communication: Keep upper leadership informed about any issues that arise at the restaurant.

Skills

Customer Service

Team Leadership

Team Development

Operations Leadership

Communication

English Proficiency

Education

ServSafe Certification

Job description

Diversified Restaurant Group (DRG) is seeking a Shift Manager to oversee restaurant operations during shifts, lead a team, and ensure top-tier customer service. The role requires motivating staff, coaching on performance, and upholding company standards.

The individual will act as MIC, manage daily operations, and support profitability goals while communicating issues and feedback to upper leadership. DRG offers several benefits and growth opportunities across Taco Bell locations.