Shelter Operations & Administration Lead

African American Planning Commission Inc; New York (NY); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Health benefits

Commuter benefits

Paid holidays and PTO

403B retirement plan

Life Insurance

Long Term Disability

Employee Assistance Program

Debt forgiveness information

Job summary

African American Planning Commission Inc in New York City seeks an experienced administrator to manage the residence’s administrative functions, ensuring regulatory compliance and robust support for programs.

Under the Program Directors, you will oversee payroll, invoicing, and financial reporting, coordinate with city agencies, and act as the main liaison to government funding bodies, ensuring timely reporting and accurate records. This role includes staff development and policy implementation.

Qualifications

• Bachelor’s Degree in Social Science.
• Minimum of five (5) years administrative office management experience.
• Minimum of three (3) years supervisory experience.
• Experience working with the NYC Department of Homeless Services and DHS CARES.
• Experience with case management, job development, and/or adult education.
• Experience creating and delivering impactful service plans for shelter residents.
• Strong verbal and interpersonal communication skills with focus on providing excellent client services.
• Strong written communication skills and ability to complete reports, as assigned.
• Ability to interact effectively and collaboratively with a diverse community of residents, program staff and external vendors.
• Ability to exercise good judgment and apply problem solving skills.

Responsibilities

• Supervise administrative support to program staff, ensuring efficient program operation and achievement of program goals.
• Oversee vacancy control, including coordination with the facility's maintenance and operations units and city agencies, to ensure maximal revenue consistent with program goals and eligibility criteria.
• Administer on-site fiscal functions, including invoicing of receivables, control of petty cash and review of financial reports to ensure fiscal accountability, timely receipt of revenue, accuracy of financial records, compliance with funding source guidelines and adherence to Renee Steedley policies and procedures.
• Administer attendance, payroll and other onsite human resources' functions to ensure that personnel receive appropriate compensation and benefits and that recruitment, hiring and termination of personnel are processed in a prompt and effective manner
• Act as chief facility liaison to government funding agencies, Homeless services liaison, to Renee Steedley support departments and the Assistant Administrator of Administration and Finance, Homeless Services, facilitating effective communication, compliance with reporting requirements, accurate record keeping and the timely and efficient processing of program needs.
• Initiate, plan, implement, assist with and follow-up on special projects to meet ad-hoc demands upon the facility and its Program Director.
• Plan, develop and implement administrative support policies and procedures, ensuring uniformity of service within the Division, compliance with Tier II Regulatory Agencies and synchromzat1on with other facility service units.
• Oversee the timely collection, preparation and analysis of administrative, client and program information to generate reports and memos, evaluate program performance and determine unmet needs.
• As a member of the interdisciplinary administrative team, participate in the development of facility policies, procedures and programming and function as an administrative team member to enhance overall service provisions and inter-unit staff collaboration.

Skills

Verbal communication

Written communication

Interpersonal skills

Team collaboration

Problem solving

Judgment

Diversity engagement

DHS experience

Education

Bachelor’s Degree in Social Science

Job description

African American Planning Commission Inc in New York City seeks an experienced administrator to manage the residence’s administrative functions, ensuring regulatory compliance and robust support for programs.

Under the Program Directors, you will oversee payroll, invoicing, and financial reporting, coordinate with city agencies, and act as the main liaison to government funding bodies, ensuring timely reporting and accurate records. This role includes staff development and policy implementation.