Assistant Program Director - Shelter & Operations Lead

CAMBA Inc; New York, Northern (NY, KY); Hybrid; USD 74,000 - 79,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement plan

Paid time off

Paid holidays

Job summary

CAMBA seeks an Assistant Program Manager to support the Broadway House Women’s Shelter, ensuring confidential client services, regulatory compliance, and efficient facility operations in a dynamic urban shelter environment.

Responsibilities include supervising staff, managing procurement, coordinating with funders, and generating timely reports. Strong MS Office skills and a background in NYC shelter programs are preferred.

Qualifications

• Associate degree and six (6) years applicable experience.
• Bachelor’s degree and four (4) years applicable experience.
• Two (2) years of supervisory experience.
• Computer literacy in MS Office and other basic office technology.
• Preferred: NYC DSS experience, CARES; bilingual ability preferred.

Responsibilities

• Maintain professional relationships with clients and client confidentiality.
• Clearly communicate CAMBA’s and funders’ policies, requirements, guidelines, and program performance targets to staff.
• Ensure that all contractual goals, targets, and performance outcomes are met on a monthly cycle.
• Plan and develop facility operations and ensure effective delivery of services.
• Develop procedures for measuring and documenting facility and shelter operations.
• Ensure shelters meet regulatory compliance (health, DHS, OTDA, Callahan, RSRI, safety, fire).
• Conduct and document supervision of direct reporting staff to assess performance.
• Coordinate purchasing and oversee inventorying and procurement of supplies and equipment.
• Track expenses related to client maintenance systems.
• Collaborate with facilities director to manage warehouse inventory and safety.
• Implement and manage a work order system for tracking facilities needs.
• Make recommendations on policies, procedures, and protocols.
• Represent CAMBA at funder/community meetings; liaise with public officials.

Skills

Supervisory experience

MS Office

Bilingual

Education

Associate degree

Bachelor’s degree

Tools

Enginuity

Inventory databases

Job description

CAMBA seeks an Assistant Program Manager to support the Broadway House Women’s Shelter, ensuring confidential client services, regulatory compliance, and efficient facility operations in a dynamic urban shelter environment.

Responsibilities include supervising staff, managing procurement, coordinating with funders, and generating timely reports. Strong MS Office skills and a background in NYC shelter programs are preferred.