ServiceNow Solution Architect - Platform & Governance

Ulta Beauty

Bolingbrook (IL)

Hybrid

USD 119,000 - 170,000

Full time

14 days+

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Job summary

Ulta Beauty is seeking a Solution Architect – ServiceNow to lead enterprise-wide platform solutions, governance, and integration strategies. You will translate business needs into scalable ServiceNow architectures and collaborate with senior architects and cross-functional teams.

The role emphasizes delivering ITSM/ITOM/HRSD/CSM modules, data design, and secure, maintainable solutions while driving platform maturity.

Qualifications

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
5+ years of IT architecture, design, and development experience.
3+ years delivering solutions on the ServiceNow platform.
Deep expertise in ITSM, ITOM, HRSD, CSM, App Engine modules.
REST, SOAP, MID Server integrations knowledge.
Experience in agile and DevOps environments.
Excellent communication and leadership skills.

Responsibilities

Define ServiceNow platform vision and strategy aligned with enterprise goals.
Architect end-to-end ServiceNow solutions across ITSM, ITOM, HRSD, CSM, SecOps, App Engine.
Provide governance, standards, and guardrails for platform implementations.
Collaborate with stakeholders to gather requirements and design target solutions.
Drive platform maturity and identify new modules and enhancements.
Lead evaluation, design, and integration of new ServiceNow features.