Senior ServiceNow Solutions Architect: Platform & Integrations

Clear Channel Outdoor Holdings, Inc.; Minnesota; Hybrid; USD 117,000 - 150,000; Full time

Benefits offered by this job

401(k) Plan

Medical/Dental/Vision

HSA/FSA Options

Disability Insurance

Life Insurance

Paid Time Off

Professional Development

Job summary

Clear Channel Outdoor is seeking a Senior Technical Solution Architect for ServiceNow to act as the platform's senior technical authority, translating complex business needs into scalable, secure solutions and owning architecture, standards, and governance.

You will partner with stakeholders and delivery teams to design and guide implementations across ITSM, ITOM, ITBM/SPM, ITAM, CMDB/CSDM, and custom apps, while mentoring developers and ensuring sustainable upgrade paths.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 7+ years enterprise or solution architecture experience.
• 5+ years hands-on ServiceNow design, configuration, and implementation.
• Experience across multiple product lines in ServiceNow.
• Strong communication and collaboration with stakeholders.

Responsibilities

• Define and own end-to-end ServiceNow technical architecture and standards.
• Develop platform roadmap, instance strategy, and governance.
• Create blueprints and reference architectures aligned to CSDM.
• Lead architectural reviews and ensure secure, upgradeable solutions.
• Guide integrations via IntegrationHub, REST/SOAP, MID Server, ETL.
• Provide oversight for AI-enabled automation and Now Platform features.
• Govern platform standards, upgrades, and performance engineering.
• Partner with stakeholders to translate needs into clear requirements.
• Mentor developers, admins, and partners across delivery lifecycles.
• Prototype modules and validate designs to accelerate delivery.
• Maintain CMDB health and data governance across platforms.
• Lead validation, troubleshoot complex issues, and ensure deployment success.

Skills

ServiceNow Expertise

Integration Patterns

Architectural Governance

Leadership & Mentoring

Agile / Scrum

Education

Bachelor's degree in CS/IT

Tools

REST/SOAP APIs

IntegrationHub

MID Server

ETL

JavaScript

Flow Designer

Job description

Clear Channel Outdoor is seeking a Senior Technical Solution Architect for ServiceNow to act as the platform's senior technical authority, translating complex business needs into scalable, secure solutions and owning architecture, standards, and governance.

You will partner with stakeholders and delivery teams to design and guide implementations across ITSM, ITOM, ITBM/SPM, ITAM, CMDB/CSDM, and custom apps, while mentoring developers and ensuring sustainable upgrade paths.