ServiceNow HRSD Transformation Manager (Hybrid)

EY; Oklahoma City (OK); Hybrid; USD 143,000 - 262,000; Full time

Job summary

EY is seeking a ServiceNow Consulting Manager to lead transformation teams in a rapidly growing practice. You will drive workstream delivery, guide a multi-disciplinary team, and develop strong client relationships across engagements.

The role emphasizes strategic problem-solving, leveraging AI-enabled HRSD capabilities, and contributing to pre-sales and project execution in a globally connected environment. Hybrid travel is expected.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• 4+ years of ServiceNow HRSD project experience.
• ServiceNow CSA or CAD certification; 1 of HRSD Implementer certifications.

Responsibilities

• Lead workstreams from planning to closure and ensure delivery of outcomes.
• Mentor a 5–10+ person multi-disciplinary team including offshore resources.
• Build and maintain client relationships, communicating EY value and progress.

Skills

Lead workstreams

Multi-disciplinary team leadership

Client relationship management

Executive communication

AI-enabled HRSD knowledge

Pre-sales support

Education

Bachelor's degree in Computer Science / Information Systems

Tools

ServiceNow HRSD

Now Assist / AI in HRSD

EmployeeWorks

Employee Slate

Job description

EY is seeking a ServiceNow Consulting Manager to lead transformation teams in a rapidly growing practice. You will drive workstream delivery, guide a multi-disciplinary team, and develop strong client relationships across engagements.

The role emphasizes strategic problem-solving, leveraging AI-enabled HRSD capabilities, and contributing to pre-sales and project execution in a globally connected environment. Hybrid travel is expected.