ServiceNow HRSD Transformation Manager (Hybrid)

EY; Providence (RI); Hybrid; USD 143,000 - 262,000; Full time

Job summary

EY is seeking a ServiceNow Consulting Manager to lead transformation teams in HRSD, driving delivery and client relations. This role involves mentoring a multi-disciplinary team, including offshore resources, and delivering complex technical initiatives in a dynamic environment.

The opportunity includes growing consulting and leadership skills, with regular travel to meet client needs and opportunities across a global client base.

Qualifications

• Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar.
• Typically, no less than 4-6 years relevant ServiceNow HRSD project experience.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
• Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – HR Service Delivery.
• 5+ years of Big 4 or equivalent consulting experience.
• Excellent soft skills – executive communication, adaptability, problem solving, teamwork, relationship building, dependability, and organization.
• Experience leading teams and supervising others.
• A driver’s license valid in the U.S.
• Ability to travel to meet client needs.

Responsibilities

• Lead workstream delivery and ensure effective management of processes and solutions.
• Track deliverable completion and project status, ensuring alignment with performance objectives.
• Actively participate in client working sessions, leading workstreams from planning through execution and closure.

Job description

EY is seeking a ServiceNow Consulting Manager to lead transformation teams in HRSD, driving delivery and client relations. This role involves mentoring a multi-disciplinary team, including offshore resources, and delivering complex technical initiatives in a dynamic environment.

The opportunity includes growing consulting and leadership skills, with regular travel to meet client needs and opportunities across a global client base.