ServiceNow HRSD Transformation Manager

EY; Tulsa (OK); Hybrid; USD 143,000 - 262,000; Full time

Benefits offered by this job

Comprehensive benefits package

Hybrid work model

Paid time off and holidays

Job summary

EY is seeking a ServiceNow Consulting Manager to lead HRSD transformation programs, guiding teams and clients through requirements, design, and deployment. You will collaborate with stakeholders to translate business needs into technically sound HRSD solutions, leveraging EY’s AI-enabled HR tools and best practices.

The role involves managing multi-disciplinary teams (onshore and offshore), driving successful engagements, and contributing to pre-sales efforts.

Qualifications

• Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar discipline
• Typically 4–6 years ServiceNow HRSD project experience
• ServiceNow CSA or CAD certification
• 1 of the following ServiceNow certifications (HRSD)
• 5+ years of Big 4 or equivalent consulting experience
• Executive communication and leadership skills
• Ability to travel to meet client needs

Responsibilities

• Lead workstreams and manage delivery of ServiceNow HRSD projects
• Mentor 5–10+ resources (including offshore)
• Build and maintain client relationships and demonstrate EY value
• Provide governance, risk and solution guidance across HRSD implementations
• Lead requirements workshops and client design sessions
• Support pre-sales activities with proposals and estimates
• Deliver high-quality project artefacts and deliverables

Skills

ServiceNow HRSD

Client relationships

Team leadership

AI-enabled HRSD

Governance & security

Pre-sales support

Requirements workshops

Education

Bachelor's degree in CS/IS/Engineering

Tools

ServiceNow CSA

ServiceNow CAD

Now Assist/AI tools

HRSD certifications

Job description

EY is seeking a ServiceNow Consulting Manager to lead HRSD transformation programs, guiding teams and clients through requirements, design, and deployment. You will collaborate with stakeholders to translate business needs into technically sound HRSD solutions, leveraging EY’s AI-enabled HR tools and best practices.

The role involves managing multi-disciplinary teams (onshore and offshore), driving successful engagements, and contributing to pre-sales efforts.