ServiceNow HRSD Transformation Manager

EY; Birmingham (AL); Hybrid; USD 143,000 - 262,000; Full time

Job summary

EY is seeking a ServiceNow Consulting Manager to lead transformation teams, drive complex HRSD initiatives, and build client relationships in a hybrid, client-facing role across the US. The position emphasizes leadership, strategic delivery, and leveraging EY’s AI-enabled HRSD capabilities to improve employee experience and efficiency.

You will manage multi-disciplinary teams, guide project delivery from planning through closure, and travel as needed to meet client needs, all within EY’s global,

Responsibilities

• Lead workstream delivery and ensure effective management of processes and solutions.
• Track deliverable completion and project status, ensuring alignment with performance objectives.
• Actively participate in client working sessions, leading workstreams from planning through execution and closure.

Job description

EY is seeking a ServiceNow Consulting Manager to lead transformation teams, drive complex HRSD initiatives, and build client relationships in a hybrid, client-facing role across the US. The position emphasizes leadership, strategic delivery, and leveraging EY’s AI-enabled HRSD capabilities to improve employee experience and efficiency.

You will manage multi-disciplinary teams, guide project delivery from planning through closure, and travel as needed to meet client needs, all within EY’s global,