ServiceNow HRSD Transformation Manager

EY; San Mateo (CA); Hybrid; USD 143,000 - 262,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package

Generous vacation policy

Job summary

EY is seeking a ServiceNow Consulting Manager to lead transformation teams and drive HRSD projects for diverse clients. You will manage multi-disciplinary teams, mentor staff, and build lasting client relationships while advancing governance and best practices in AI-enabled HRSD.

The role involves regular travel and a hybrid work model, with opportunities to develop consulting and leadership skills across a global platform.

Qualifications

• Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar discipline.
• Typically, no less than 4 - 6 years relevant ServiceNow HRSD project experience.
• ServiceNow CSA or CAD certification required.

Responsibilities

• Lead workstream delivery and ensure effective management of processes and solutions.
• Track deliverable completion and project status, ensuring alignment with objectives.
• Actively participate in client sessions, leading workstreams from planning to closure.

Skills

Engagement lead

Team leadership

Client relationship building

Executive communication

Problem solving

AI-enabled HRSD knowledge

Education

Bachelor's degree in CS/IS/Engineering

ServiceNow CSA or CAD

5+ years Big 4 consulting

Tools

ServiceNow HRSD

Now Assist

EmployeeWorks

Employee Slate

Job description

EY is seeking a ServiceNow Consulting Manager to lead transformation teams and drive HRSD projects for diverse clients. You will manage multi-disciplinary teams, mentor staff, and build lasting client relationships while advancing governance and best practices in AI-enabled HRSD.

The role involves regular travel and a hybrid work model, with opportunities to develop consulting and leadership skills across a global platform.