ServiceNow HRSD Transformation Manager

EY; San Francisco (CA); Híbrido; USD 143.000 - 262.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Medical and dental coverage

401(k) retirement plan

Paid time off

Descripción de la vacante

EY in the United States seeks a ServiceNow Consulting Manager to lead transformation teams, drive AI-enabled HRSD initiatives, and grow client relationships. You’ll manage workstreams, mentor a multi-disciplinary team, and help shape strategy across HRSD deployments.

Expect frequent client engagements, collaboration with senior stakeholders, and travel to meet client needs as part of a hybrid, client-facing role at EY.

Formación

• Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar.
• Typically, no less than 4-6 years relevant ServiceNow HRSD project experience.
• ServiceNow CSA or CAD certification.
• Minimum of one ServiceNow certification: HR Service Delivery.
• 5+ years of Big 4 or equivalent consulting experience.
• Excellent soft skills – executive communication, adaptability, problem solving, teamwork.
• Experience leading teams and supervising others.
• Driver’s license valid in the U.S. and ability to travel.

Responsabilidades

• Lead workstream delivery and ensure effective management of processes and solutions.
• Track deliverable completion and project status, ensuring alignment with objectives.
• Actively participate in client working sessions, leading workstreams from planning through execution and closure.
• Provide guidance and industry-leading practice expertise for HRSD process implementations.

Conocimientos

ServiceNow HRSD

Leadership

Client management

Pre-sales support

Agile & Waterfall

AI in HRSD

Educación

Bachelor's degree in CS/IS/Engineering

Descripción del empleo

EY in the United States seeks a ServiceNow Consulting Manager to lead transformation teams, drive AI-enabled HRSD initiatives, and grow client relationships. You’ll manage workstreams, mentor a multi-disciplinary team, and help shape strategy across HRSD deployments.

Expect frequent client engagements, collaboration with senior stakeholders, and travel to meet client needs as part of a hybrid, client-facing role at EY.