ServiceNow HRSD Transformation Lead

EY; San Antonio (TX); Hybrid; USD 143,000 - 262,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package including health

Job summary

EY is seeking a ServiceNow Consulting Manager to lead transformation teams in HRSD. You’ll guide workstreams, oversee planning to closure, and mentor a multi-disciplinary team on client engagements across industries.

Travel to meet client needs is required, and you’ll shape AI-enabled HRSD solutions with Now Assist and EmployeeWorks. Join EY to expand your consulting and leadership skills within a flexible, hybrid model and a diverse, inclusive culture that values integrity and practical

Qualifications

• Bachelor's degree in CS/IS/Engineering or similar discipline on which the role depends.
• Typically, no less than 4 - 6 years relevant ServiceNow HRSD project experience.
• ServiceNow CSA or CAD certification required (CSA or CAD).
• 5+ years of Big 4 or equivalent consulting experience.

Responsibilities

• Lead workstream delivery and ensure effective management of processes and solutions.
• Track deliverable completion and project status, ensuring alignment with performance objectives.
• Actively participate in client working sessions, leading workstreams from planning through execution and closure.

Skills

Engagement leadership

Client relationships

Executive communication

Problem solving

Team mentorship

Business acumen

Travel readiness

Education

Bachelor's degree in Computer Science / Information Systems Management / Engineering

ServiceNow CSA or CAD

Job description

EY is seeking a ServiceNow Consulting Manager to lead transformation teams in HRSD. You’ll guide workstreams, oversee planning to closure, and mentor a multi-disciplinary team on client engagements across industries.

Travel to meet client needs is required, and you’ll shape AI-enabled HRSD solutions with Now Assist and EmployeeWorks. Join EY to expand your consulting and leadership skills within a flexible, hybrid model and a diverse, inclusive culture that values integrity and practical