ServiceNow HRSD Transformation Manager

EY; Miami (FL); Híbrido; USD 143.000 - 262.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Medical and dental coverage

401(k) and pension

Paid time off

Descripción de la vacante

EY in the United States is seeking a ServiceNow Consulting Manager to lead transformation programs across HRSD and AI-enabled solutions. You’ll drive client engagement, manage cross-functional teams, and translate business requirements into technical architecture while traveling to meet client needs.

This role emphasizes leadership, pre-sales support, and delivering high-impact deliverables within a hybrid, client-facing model.

Formación

• A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
• Typically, no less than 4 - 6 years relevant ServiceNow HRSD project experience
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
• Minimum of 1 of the following ServiceNow certifications:
• ServiceNow Certified Implementation Specialist – HR Service Delivery
• 5+ years of Big 4 or equivalent consulting experience
• Excellent soft skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
• Experience leading teams and supervising others
• A driver’s license valid in the U.S.
• Ability to travel to meet client needs

Responsabilidades

• Lead workstream delivery and ensure effective management of processes and solutions.
• Track deliverable completion and project status, ensuring alignment with performance objectives.
• Actively participate in client working sessions, leading workstreams from planning through execution and closure.

Conocimientos

Engagement leadership

Team mentorship

Client relationships

Executive communication

ServiceNow HRSD

AI in HRSD

Waterfall & Agile

Pre-sales support

Requirements workshops

Travel readiness

Educación

Bachelor's degree in CS/IS/Engineering

4-6 years ServiceNow HRSD experience

ServiceNow CSA or CAD

5+ years Big 4 consulting

Driver’s license (US)

Herramientas

ServiceNow certifications

Descripción del empleo

EY in the United States is seeking a ServiceNow Consulting Manager to lead transformation programs across HRSD and AI-enabled solutions. You’ll drive client engagement, manage cross-functional teams, and translate business requirements into technical architecture while traveling to meet client needs.

This role emphasizes leadership, pre-sales support, and delivering high-impact deliverables within a hybrid, client-facing model.