ServiceNow HRSD Transformation Manager

Ernst & Young Oman; Jericho (NY); Hybrid; USD 143,000 - 262,000; Full time

Benefits offered by this job

Hybrid work model

Total rewards package (medical, dental

401(k) and paid time off

Job summary

EY is seeking a ServiceNow Consulting Manager in Technology Analysis. You will lead HRSD transformation programs, manage cross-functional teams (including offshore resources), and build strong client relationships while delivering complex, multi-disciplinary solutions.

The role emphasizes strategic advisory, governance of AI-enabled HRSD initiatives, and travel to meet client needs within the United States. EY offers a hybrid model and a comprehensive Total Rewards package.

Qualifications

• Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar discipline
• Typically, no less than 4 - 6 years relevant ServiceNow HRSD project experience
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
• Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – HR Service Delivery
• 5+ years of Big 4 or equivalent consulting experience
• Excellent soft skills – executive communication, adaptability, problem solving, teamwork
• Experience leading teams and supervising others
• A driver’s license valid in the U.S.
• Ability to travel to meet client needs

Responsibilities

• Lead workstream delivery and ensure effective management of processes and solutions
• Track deliverable completion and project status, ensuring alignment with performance objectives
• Actively participate in client working sessions, leading workstreams from planning through execution and closure

Job description

EY is seeking a ServiceNow Consulting Manager in Technology Analysis. You will lead HRSD transformation programs, manage cross-functional teams (including offshore resources), and build strong client relationships while delivering complex, multi-disciplinary solutions.

The role emphasizes strategic advisory, governance of AI-enabled HRSD initiatives, and travel to meet client needs within the United States. EY offers a hybrid model and a comprehensive Total Rewards package.