ServiceNow HRSD Transformation Manager

EY

Irvine (CA)

Hybrid

USD 143,000 - 262,000

Full time

14 days+

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Benefits offered by this job

Medical and dental coverage

Pension and 401(k)

Paid time off

Hybrid work model

Job summary

EY is seeking a ServiceNow Consulting Manager to lead transformation programs in HRSD. You’ll manage delivery, mentor a multi-disciplinary team, and build client relationships while advancing AI-enabled HR solutions.

The role requires 4–6 years in ServiceNow HRSD and relevant consulting experience, with travel as needed and a hybrid work model in the US. Join EY to shape business outcomes, design scalable processes, and help clients modernize HR service delivery with innovative technology and

Qualifications

A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 4 - 6 years relevant ServiceNow HRSD project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – HR Service Delivery
5+ years of Big 4 or equivalent consulting experience
Excellent soft skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver’s license valid in the U.S.
Ability to travel to meet client needs

Responsibilities

Lead workstream delivery and ensure effective management of processes and solutions
Track deliverable completion and project status, ensuring alignment with performance objectives
Actively participate in client working sessions, leading workstreams from planning through execution and closure
Interact with business stakeholders to evaluate business models, processes, and operations