ServiceNow HRSD Transformation Manager

EY; Akron (OH); Hybrid; USD 143,000 - 262,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package

Job summary

EY in the United States seeks a ServiceNow Consulting Manager to lead transformation teams and deliver complex HRSD initiatives. You will guide client engagements, mentor a multi-disciplinary team, and drive value through AI-enabled HRSD solutions across geographies.

This role offers a hybrid work model, opportunities for growth within a global firm, and a focus on building lasting client relationships while delivering high-impact projects.

Qualifications

• Bachelor's degree in a technical field or equivalent.
• Typically 4–6 years ServiceNow HRSD project experience.
• ServiceNow CSA or CAD certification.
• 5+ years of Big 4 or equivalent consulting experience.
• Driver's license valid in the U.S. and willingness to travel.

Responsibilities

• Lead workstream delivery and ensure effective management of processes and solutions.
• Track deliverable completion and project status, ensuring alignment with performance objectives.
• Actively participate in client working sessions, leading workstreams from planning through execution and closure.

Skills

Engagement leadership

Team mentoring

Client relationship building

Business acumen

ServiceNow HRSD

AI in HRSD

Waterfall & Agile

Education

Bachelor's degree in Computer Science / IS / Engineering

4-6 years ServiceNow HRSD project experience

Tools

ServiceNow HRSD

Now Assist

EmployeeWorks

Employee Slate

Job description

EY in the United States seeks a ServiceNow Consulting Manager to lead transformation teams and deliver complex HRSD initiatives. You will guide client engagements, mentor a multi-disciplinary team, and drive value through AI-enabled HRSD solutions across geographies.

This role offers a hybrid work model, opportunities for growth within a global firm, and a focus on building lasting client relationships while delivering high-impact projects.