ServiceNow Developer II — ITSM, ITOM & Integrations

9thwayinsignia; United States; Remote; USD 79,000 - 112,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability coverage

Retirement plan

Paid time off

Telehealth

FSA/HSA

Travel assistance

Job summary

9thwayinsignia is seeking an Engineer 2 to design and deliver ServiceNow workflow and service management solutions for a public-sector program. You will work with product owners and analysts to shape and demonstrate solutions across ITSM, ITOM, HR service delivery, and CMDB.

The role requires hands-on development, scripting in JavaScript and Glide API, and experience with REST/SOAP integrations. Collaboration in an Agile environment and documentation of designs are essential.

Qualifications

• At least 3 years of hands-on ServiceNow development experience.
• Strong scripting knowledge with JavaScript and the ServiceNow Glide API; familiarity with Jelly or AngularJS.
• Experience with REST/SOAP integrations, MID Server, and OAuth.

Responsibilities

• Translate business needs into configured and developed ServiceNow solutions.
• Customize applications using workflows, UI policies, business rules, client scripts, and access controls.
• Build and maintain integrations with enterprise systems using REST or SOAP APIs.
• Implement and support ITSM, ITOM, HR service delivery, security operations, and CMDB.
• Coordinate upgrades, patches, and releases; troubleshoot scripts and platform issues.
• Document designs and configurations, demonstrate completed work, and participate in Agile ceremonies.

Skills

JavaScript

Glide API

Jelly

AngularJS

REST

SOAP

ITIL knowledge

Agile ceremonies

Education

Bachelor's degree in CS/IT or related field

Five years of equivalent work experience

Tools

ServiceNow platform

MID Server

OAuth

Job description

9thwayinsignia is seeking an Engineer 2 to design and deliver ServiceNow workflow and service management solutions for a public-sector program. You will work with product owners and analysts to shape and demonstrate solutions across ITSM, ITOM, HR service delivery, and CMDB.

The role requires hands-on development, scripting in JavaScript and Glide API, and experience with REST/SOAP integrations. Collaboration in an Agile environment and documentation of designs are essential.