ServiceNow Developer & Integrations Specialist

9th Way Insignia; United States; Remote; USD 79,000 - 112,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

PTO

Telehealth

HSA

Job summary

9th Way Insignia is seeking a skilled ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform for USPTO. This role emphasizes configuring applications, automating workflows, and integrating with external systems to optimize IT operations.

The candidate should have 3+ years of hands-on ServiceNow development experience and strong scripting skills, including JavaScript and Glide, with experience in ITIL-aligned ITSM and related modules.

Qualifications

• 3+ years of hands-on experience as a ServiceNow Developer.
• Strong expertise in ServiceNow scripting (JavaScript, Glide API, Jelly, AngularJS).
• Experience with ServiceNow integrations using REST/SOAP APIs, MID Server, and OAuth.
• Familiarity with ServiceNow Flow Designer, Workflow Editor, and Business Rules.
• Knowledge of ITIL processes and their alignment with ServiceNow ITSM.

Responsibilities

• Design, configure, develop, and implement ServiceNow solutions.
• Customize applications, including workflows, UI policies, business rules, client scripts, and ACLs.
• Develop and maintain integrations between ServiceNow and other enterprise systems using REST/SOAP APIs.
• Implement ITSM, ITOM, HRSD, SecOps, and CMDB modules.
• Perform system upgrades, patches, and releases in coordination with ServiceNow best practices.
• Work with Product Owners, Business Analysts, and stakeholders to gather requirements and demo configurations.
• Develop and maintain technical documentation, including system design and configuration guides.
• Troubleshoot issues, debug scripts, and provide ongoing support for platform stability.
• Follow Agile methodologies and participate in sprints, standups, and retrospectives.
• Stay up-to-date with ServiceNow features, releases, and best practices.

Skills

ServiceNow scripting

JavaScript

Glide API

AngularJS

Jelly

REST & SOAP

MID Server

OAuth

Flow Designer

ITIL knowledge

Education

Bachelor’s degree in computer science/Information Technology or related field

Tools

ServiceNow Platform

REST API integrations

OAuth

Job description

9th Way Insignia is seeking a skilled ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform for USPTO. This role emphasizes configuring applications, automating workflows, and integrating with external systems to optimize IT operations.

The candidate should have 3+ years of hands-on ServiceNow development experience and strong scripting skills, including JavaScript and Glide, with experience in ITIL-aligned ITSM and related modules.