ServiceNow Developer

9thwayinsignia; Stati Uniti; Remoto; USD 79.000 - 112.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability coverage

Retirement plan

Paid time off

Telehealth

FSA/HSA

Travel assistance

Descrizione del lavoro

9thwayinsignia is seeking an Engineer 2 to design and deliver ServiceNow workflow and service management solutions for a public-sector program. You will work with product owners and analysts to shape and demonstrate solutions across ITSM, ITOM, HR service delivery, and CMDB.

The role requires hands-on development, scripting in JavaScript and Glide API, and experience with REST/SOAP integrations. Collaboration in an Agile environment and documentation of designs are essential.

Competenze

• At least 3 years of hands-on ServiceNow development experience.
• Strong scripting knowledge with JavaScript and the ServiceNow Glide API; familiarity with Jelly or AngularJS.
• Experience with REST/SOAP integrations, MID Server, and OAuth.

Mansioni

• Translate business needs into configured and developed ServiceNow solutions.
• Customize applications using workflows, UI policies, business rules, client scripts, and access controls.
• Build and maintain integrations with enterprise systems using REST or SOAP APIs.
• Implement and support ITSM, ITOM, HR service delivery, security operations, and CMDB.
• Coordinate upgrades, patches, and releases; troubleshoot scripts and platform issues.
• Document designs and configurations, demonstrate completed work, and participate in Agile ceremonies.

Conoscenze

JavaScript

Glide API

Jelly

AngularJS

REST

SOAP

ITIL knowledge

Agile ceremonies

Formazione

Bachelor's degree in CS/IT or related field

Five years of equivalent work experience

Strumenti

ServiceNow platform

MID Server

OAuth

Descrizione del lavoro

Role overview

Design and deliver workflow and service management solutions on the ServiceNow platform for a public-sector program. The work spans configuration, scripting, integrations, module implementation, upgrades, and ongoing support. The role is described at an Engineer 2 level and involves working with product owners, analysts, and other stakeholders to shape and demonstrate solutions.

Responsibilities

• Translate business needs into configured and developed ServiceNow solutions.
• Customize applications using workflows, UI policies, business rules, client scripts, and access controls.
• Build and maintain integrations with enterprise systems using REST or SOAP APIs.
• Implement and support platform areas such as ITSM, ITOM, HR service delivery, security operations, and CMDB.
• Coordinate upgrades, patches, and releases; troubleshoot scripts and platform issues.
• Document designs and configurations, demonstrate completed work, and participate in Agile ceremonies.

Requirements

• At least 3 years of hands-on ServiceNow development experience.
• Strong scripting knowledge, including JavaScript and the ServiceNow Glide API; familiarity with Jelly or AngularJS is also requested.
• Experience with REST/SOAP integrations, MID Server, and OAuth.
• Familiarity with Flow Designer, Workflow Editor, and Business Rules.
• Knowledge of ITIL processes and how they relate to ITSM.
• A bachelor's degree in computer science, information technology, or a related field, or five years of equivalent work experience.

Nice to have

• ServiceNow certifications such as Certified System Administrator, Certified Application Developer, or an ITSM implementation credential.

Benefits and work setup

Eligible employees can access medical, dental, vision, life, disability, and retirement benefits, as well as paid time off and holidays, telehealth, FSA/HSA, and employee and travel assistance programs.

The stated salary range is $78,522.52-$111,784.72.

Selected applicants will undergo a security investigation and may need to meet eligibility requirements for classified access.