ServiceNow Developer — ITSM/ITOM, Integrations & Workflows

Valiant Technologies LLC; Chicago (IL); On-site; USD 110,000 - 150,000; Full time

Job summary

Valiant Technologies LLC is seeking an experienced ServiceNow Developer to design, build, and maintain ServiceNow applications across ITSM, ITOM, ITBM, HRSD, and CSM. You will implement workflows, scripts, UI policies, and catalog items to deliver robust, scalable solutions.

You will integrate external systems via REST and SOAP, collaborate with analysts and admins, and support releases and production performance.

Qualifications

• Strong experience with ServiceNow platform development.
• Experience with ITSM modules and Service Catalog.
• Hands-on experience with Business Rules, Client Scripts, and Script Includes.
• Knowledge of Flow Designer and Workflow Editor.
• Experience with REST API, SOAP API, and web services.
• Understanding of CMDB and Configuration Management.
• Experience with ServiceNow upgrades and application deployments.
• Knowledge of Agile/Scrum methodologies.
• Strong debugging and problem-solving skills.

Responsibilities

• Design, develop, configure, and customize ServiceNow applications.
• Develop and maintain ServiceNow modules such as ITSM, ITOM, ITBM, HRSD, and CSM.
• Work on Incident, Problem, Change, Request, and Knowledge Management.
• Develop Client Scripts, Business Rules, Script Includes, and UI Policies.
• Configure Service Catalog, Record Producers, and Catalog Items.
• Develop workflows and Flow Designer automation.
• Create and maintain ServiceNow integrations using REST and SOAP APIs.
• Work with IntegrationHub and MID Server configurations.
• Develop UI Pages, UI Actions, UI Macros, and Service Portal components.
• Customize forms, tables, views, and application modules.
• Implement access controls (ACLs) and role-based security.
• Troubleshoot platform issues and optimize application performance.
• Collaborate with business analysts, administrators, and technical teams.
• Participate in code reviews, testing, deployment, and production support.

Skills

ServiceNow Development

ITSM

Business Rules

Client Scripts

Script Includes

Flow Designer

REST API

SOAP API

ACLs

CMDB

Agile/Scrum

Troubleshooting

Tools

ServiceNow

REST API

SOAP API

Workflow Editor

MID Server

IntegrationHub

UI Policies

Job description

Valiant Technologies LLC is seeking an experienced ServiceNow Developer to design, build, and maintain ServiceNow applications across ITSM, ITOM, ITBM, HRSD, and CSM. You will implement workflows, scripts, UI policies, and catalog items to deliver robust, scalable solutions.

You will integrate external systems via REST and SOAP, collaborate with analysts and admins, and support releases and production performance.