ServiceNow Developer

Datasoft Technologies, Inc.; Richmond (VA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid Holidays/PTO

Medical/Dental Insurance

Accident/Critical Illness Insurance

Life Insurance

401 (K)

Job summary

DataSoft Technologies in Richmond, VA seeks an experienced ServiceNow Developer to design, build, and enhance scalable ServiceNow solutions. The role focuses on secure API integrations, custom development, intuitive user experiences, and ITSM, with AI and automation opportunities valued.

You will design and implement ITSM capabilities, including Incident, Problem, Change, Service Catalog, and CMDB, while collaborating with stakeholders to translate requirements into technical solutions.

Qualifications

• Experience designing and delivering ServiceNow solutions.
• Strong hands-on development including ITSM modules.
• Ability to build secure API integrations (REST/SOAP) and automate processes.

Responsibilities

• Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
• Build secure, reliable integrations using REST, SOAP, webhooks, IntegrationHub, MID Server, and related technologies
• Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
• Configure and extend ITSM capabilities (Incident, Problem, Change, Request, Knowledge, Service Catalog, CMDB)
• Create intuitive experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
• Collaborate with stakeholders to translate requirements into technical solutions
• Troubleshoot complex platform, integration, data, and performance issues
• Apply development standards, security controls, automated testing, code review, source control, and release-management practices
• Develop reusable components and documentation; support upgrades and releases; evaluate AI and automation opportunities

Skills

ServiceNow development

REST/SOAP integrations

ITSM knowledge

UI/UX for Service Portal

Scripting (JavaScript)

Tools

Flow Designer

IntegrationHub

MID Server

Job description

Job Title: SCC - ServiceNow Developer

Job id: 809838

Location: Richmond, VA 23219/ Hybrid

Agency Name: Virginia Information Technology Agency
The State Corporation Commission (SCC) is seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform.

Deadline to submit: No later than 4 pm est on Wed 8/26

The State Corporation Commission (SCC) is seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued.

Responsibilities Include:

• Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
• Build secure, reliable integrations using REST, SOAP, webhooks, IntegrationHub, MID Server, and related technologies
• Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
• Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
• Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
• Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
• Troubleshoot complex platform, integration, data, and performance issues
• Apply development standards, security controls, automated testing, code review, source control, and release-management practices
• Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities

About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:

• Paid Holidays/Paid Time Off (PTO)
• Medical/Dental Insurance Group
• Accident/Critical Illness Insurance
• Life Insurance
• 401 (K)