ServiceNow Developer (Hybrid)

Betis-Group,-Inc.-; Richmond (VA); Hybrid; USD 130,000 - 140,000; Full time

Job summary

The State Corporation Commission (SCC) in Richmond, VA, seeks a ServiceNow Developer to design, build, and enhance scalable ServiceNow solutions, with a focus on secure integrations, custom development, and ITSM capabilities.

The ideal candidate has 4+ years of ServiceNow experience, strong API design, and collaboration skills to deliver reliable, accessible user experiences in a hybrid work environment.

Qualifications

• 4+ years ServiceNow Development & Configuration
• 2+ years API Integration Design, Security & Troubleshooting
• 2+ years REST/SOAP, JSON/XML, OAuth 2.0, Authentication, Logging & Monitoring
• 2+ years ServiceNow ITSM Processes & Modules
• 2+ years Flow Designer, IntegrationHub, Service Catalog, ACLs & Automated Testing
• 2+ years ServiceNow Data Models, Tables, Reference Relationships & CMDB
• 2+ years User-Centered Solution Design, Accessibility, Security & Maintainability
• 2+ years Testing, Code Review, Source Control & Release Management
• 3+ years Analytical, Troubleshooting, Documentation & Communication Skills
• 3+ years Collaboration with Technical & Non-Technical Stakeholders
• 2+ years Employee Center, Service Portal, UI Builder & Configurable Workspaces
• 2+ years ServiceNow AI: Now Assist, Generative AI, Predictive Intelligence, Virtual Agent, or AI Search
• 2+ years Enterprise Integrations, Accessibility & ServiceNow/ITIL Certifications
• 2+ years ITOM/CSM/IRM/GRC or App Engine
• 2+ years DevOps Practices

Responsibilities

• Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
• Build secure, reliable integrations using REST, SOAP, webhooks, IntegrationHub, MID Server
• Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
• Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
• Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
• Partner with stakeholders to translate requirements into technical solutions
• Troubleshoot complex platform, integration, data, and performance issues
• Apply development standards, security controls, testing, code review, source control, and release-management
• Develop reusable components and documentation; support upgrades and releases; evaluate AI opportunities

Skills

ServiceNow Development

API Integration Design

REST and SOAP

ITSM Processes

Flow Designer

CMDB & Data Models

Security & Accessibility

Testing & Source Control

Analytical & Troubleshooting

Stakeholder Collaboration

Employee Center & Service Portal

AI in ServiceNow

Enterprise Integrations

ITIL Certifications

Tools

IntegrationHub

MID Server

UI Builder

OAuth 2.0

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ServiceNow Developer (Hybrid)

Professional Richmond, VA, Richmond, VA, US

5 days ago Requisition ID: 1143

Salary Range: $130,000.00 To $140,000.00 Annually

Please no 3rd party inquiries

The State Corporation Commission (SCC) is seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued.

Responsibilities Include:

• Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
• Build secure, reliable integrations using REST, SOAP, webhooks, IntegrationHub, MID Server, and related technologies
• Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
• Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
• Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
• Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
• Troubleshoot complex platform, integration, data, and performance issues
• Apply development standards, security controls, automated testing, code review, source control, and release-management practices
• Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities

Required Qualifications

• ServiceNow Development & Configuration: 4+ years
• API Integration Design, Security & Troubleshooting: 2+ years
• REST/SOAP, JSON/XML, OAuth 2.0, Authentication, Logging & Monitoring: 2+ years
• ServiceNow ITSM Processes & Modules: 2+ years
• Flow Designer, IntegrationHub, Service Catalog, ACLs & Automated Testing: 2+ years
• ServiceNow Data Models, Tables, Reference Relationships & CMDB: 2+ years
• User-Centered Solution Design, Accessibility, Security & Maintainability: 2+ years
• Testing, Code Review, Source Control & Release Management: 2+ years
• Analytical, Troubleshooting, Documentation & Communication Skills: 3+ years
• Collaboration with Technical & Non-Technical Stakeholders: 3+ years
• Employee Center, Service Portal, UI Builder & Configurable Workspaces: 2+ years
• ServiceNow AI: Now Assist, Generative AI, Predictive Intelligence, Virtual Agent, or AI Search - 2+ years
• Enterprise Integrations, Accessibility & ServiceNow/ITIL Certifications: 2+ years

Desired Qualifications

• Other ServiceNow Domains: ITOM, CSM, IRM/GRC, or App Engine - 2+ years
• Automated Deployment Pipelines, Agile Delivery & DevOps Practices: 2+ years