JavaScript Security Troubleshoot ITSM Developer

COOLSOFT; Richmond (VA); Hybrid; USD 120,000 - 150,000; Part time

Benefits offered by this job

Web Cam Interview Only.

Job summary

COOLSOFT is seeking a ServiceNow Developer in Richmond, VA to design, build, and enhance scalable ServiceNow solutions with a focus on secure API integrations and ITSM capabilities. The role emphasizes user-friendly experiences across the Employee Center and Service Portal, while aligning with product owners and support teams.

The position requires strong ServiceNow development skills, knowledge of REST/SOAP integrations, and experience extending ITSM modules; hybrid work is available, and the

Qualifications

• Experience designing and developing ServiceNow applications.
• Secure API integrations using REST, SOAP, and webhooks.
• Familiar with ITSM modules and CMDB.
• Ability to translate requirements into scalable technical solutions.

Responsibilities

• Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
• Build secure, reliable integrations using REST, SOAP, webhooks, Integration Hub, MID Server
• Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
• Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
• Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
• Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
• Troubleshoot complex platform, integration, data, and performance issues
• Apply development standards, security controls, automated testing, code review, source control, and release-management practices
• Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities.

Skills

JAVA SCRIPT

API Integrations

Security

Troubleshoot ITSM

Tools

ServiceNow

Integration Hub

MID Server

Job description

JavaScript Security Troubleshoot ITSM Developer

(Jobs in Richmond, VA)

Requirement id 158935

Job title Developer

Job location in Richmond, VA

Skills required JAVA SCRIPT, API Integrations, Security, Troubleshoot ITSM

Open Date 20-Aug-2026

Close Date

Job type Contract

Duration 12 Months

Compensation DOE

Status requirement ---

Job interview type ---

Job Description Developer: JAVA SCRIPT, API Integrations, Security, Troubleshoot ITSM

Start Date: 09/7/2026

End Date: 09/06/2027

Submission Deadline: No later than 4 pm est on Wed 8/26

Client info: SCC

Description:

The State Corporation Commission (SCC) is seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued.

Responsibilities Include:

• Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
• Build secure, reliable integrations using REST, SOAP, webhooks, Integration Hub, MID Server, and related technologies
• Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
• Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
• Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
• Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
• Troubleshoot complex platform, integration, data, and performance issues
• Apply development standards, security controls, automated testing, code review, source control, and release-management practices
• Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities.

Note:

• Web Cam Interview Only.
• Hybrid.

EOE Protected Veterans/Disability