ServiceNow Developer

DataStaff, Inc.; Richmond (VA); Hybrid; USD 82,656,000 - 123,984,000; Full time

Benefits offered by this job

Competitive benefits package

Hybrid work arrangement

Job summary

DataStaff, Inc. is seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform in Richmond, VA.

This long-term contract role emphasizes secure API integrations, custom development, and superior user experiences within ITSM. The ideal candidate has hands-on ServiceNow development experience, knowledge of REST/SOAP, Integration Hub, Flow Designer, and CMDB, and can collaborate with stakeholders to translate requirements into reliable technical

Qualifications

• Our client seeks 4+ years of ServiceNow development and configuration.
• 2+ years of API integration design, security, and troubleshooting.
• 2+ years of REST/SOAP, JSON/XML, OAuth 2.0, logging and monitoring.
• 2+ years of ServiceNow ITSM processes and modules.
• 2+ years of Flow Designer, Integration Hub, and ACLs.
• 2+ years of CMDB data models and relationships.
• 2+ years of user-centered, accessible, and secure design.
• 3+ years of analytical, troubleshooting, documentation, and communication skills.

Responsibilities

• Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
• Build secure, reliable integrations using REST, SOAP, webhooks, Integration Hub, MID Server, and related technologies
• Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
• Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
• Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
• Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
• Troubleshoot complex platform, integration, data, and performance issues
• Apply development standards, security controls, automated testing, code review, source control, and release-management practices
• Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities.

Skills

ServiceNow development

API integration design

REST/SOAP

ITSM knowledge

Flow Designer

Integration Hub

CMDB

UI/UX considerations

QA & release practices

Stakeholder collaboration

Tools

ServiceNow

REST

SOAP

Flow Designer

Integration Hub

MID Server

CMDB

Job description

DataStaff, Inc. is currently seeking a ServiceNow Developer to fill a long-term contract opportunity with one of our direct clients in Richmond, VA

*This role is hybrid; 3 days per week will be onsite

Job Description:

Our client is seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued.

Responsibilities:

• Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
• Build secure, reliable integrations using REST, SOAP, webhooks, Integration Hub, MID Server, and related technologies
• Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
• Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
• Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
• Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
• Troubleshoot complex platform, integration, data, and performance issues
• Apply development standards, security controls, automated testing, code review, source control, and release-management practices
• Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities.

Required Skills:

• 4 Years - ServiceNow development and configuration
• 2 Years - API integration design, security, and troubleshooting
• 2 Years - REST/SOAP, JSON/XML, OAuth 2.0, authentication, logging, and monitoring
• 2 Years - ServiceNow ITSM processes and modules
• 2 Years - Flow Designer, Integration Hub, Service Catalog, ACLs, and automated testing
• 2 Years - ServiceNow data models, tables, reference relationships, and CMDB
• 2 Years - User-centered solution design, accessibility, security, and maintainability
• 2 Years - Testing, code review, source control, and release-management practices
• 3 Years - Analytical, troubleshooting, documentation, and communication skills
• 3 Years - Collaboration with technical and non-technical stakeholders
• 2 Years - Employee Center, Service Portal, UI Builder, and configurable workspaces
• 2 Years - ServiceNow AI: Now Assist, generative AI, Predictive Intelligence, Virtual Agent, or AI Search
• 2 Years - Enterprise integrations; accessibility; CSA/CAD/CIS-ITSM/ITIL certification

Desired Skills:

• 2 Years - Other ServiceNow domains: ITOM, CSM, HRSD, IRM/GRC, or App Engine
• 2 Years - Automated deployment pipelines, Agile delivery, and DevOps practices

This position is available on a corp-to-corp basis or as a W2 position with a competitive benefits package.

DataStaff, Inc. offers the following benefits:

• medical
• dental
• vision coverage options
• paid vacation
• sick
• holiday leave
• 401k program available for employees after 6 months