Service Writer & Scheduler – Heavy Equipment

Power Motive Corp.; Bloomfield (NM); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

HSA Plans with Employer Contribution

Vision

Dental

401K with Company Match

100K Employer paid AD&D

Supplemental Life Insurance Options

PTO accruing on start date

Sick Time accruing on start date

Bereavement Leave

Full Day Jury Duty Pay

Short Term and Long Term Disability

EAP Program

Dealership Komatsu Training and Advanc

Job summary

Power Motive Corporation in Bloomfield, NM is seeking a Service Writer to bridge our customer service and the internal service team. You will streamline clerical duties, schedule technicians for jobsites, and finalize work orders from start to finish.

Working with the Service Manager, you will assist with month-end closing of work orders and track technician time using our timekeeping software. The role is full-time, with Monday–Friday shifts, and a comprehensive benefits package.

Qualifications

• Open work orders and maintain control until closed and invoiced.
• Code invoices for payment.
• Return cores and unused parts from service work orders.
• Update customer profiles using equipment, hours or other information from work orders.

Responsibilities

• Open work orders as directed by the Service Manager and maintain control until closed and invoiced.
• Handle Repair Order charges, parts, warranty validation & claims coverage.
• Manage timecards in Paycom and CDK/IntelliDealer and input data.
• Attend to customer questions and ensure accurate service records.

Tools

Paycom

CDK/IntelliDealer

Job description

Power Motive Corporation in Bloomfield, NM is seeking a Service Writer to bridge our customer service and the internal service team. You will streamline clerical duties, schedule technicians for jobsites, and finalize work orders from start to finish.

Working with the Service Manager, you will assist with month-end closing of work orders and track technician time using our timekeeping software. The role is full-time, with Monday–Friday shifts, and a comprehensive benefits package.